Privacy Policy

Who we are

Our website address is: https://softcitysolutions.com/

SoftCity is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information such as your name, email, phone number, and any details you provide when using our services, filling forms, or contacting us directly. We may also collect non-personal information like browser type, device details, and IP address for analytics and security.

Comments & User Content

When visitors leave comments or submit forms, we collect the data shown in the form as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (hash) may be provided to third-party services like Gravatar. After approval of your comment, your profile picture may be visible publicly with your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

Cookies

We use cookies to improve user experience and functionality. Cookies may store your preferences, login sessions, and other browsing information. You can disable cookies from your browser settings, but some parts of our website may not function properly.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g. videos, images, or iframes). Embedded content from other websites behaves as if the visitor has visited the other website directly, which may collect data, use cookies, and track interactions.

How We Use Your Data

• To provide and improve our services.
• To personalize user experience.
• For communication, support, and updates.
• To ensure website security and prevent fraud.
• To comply with legal obligations.

Data Sharing

We do not sell or rent your personal information to third parties. However, we may share limited data with trusted service providers (e.g. hosting, analytics, payment gateways) who assist in running our services. These providers are bound by confidentiality agreements.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. For registered users, profile data is stored until the account is deleted.

Your Rights

You have the right to request access, correction, or deletion of your personal data. You can also request a copy of the data we hold about you. Please contact us at info@softcitysolutions.com for such requests.

Data Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Where Your Data is Sent

Visitor comments and form submissions may be checked through automated spam detection services. Certain analytics and tracking tools may also process data to help us improve website performance.

Changes to This Policy

SoftCity may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "last updated" date. Continued use of the website after changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@softcitysolutions.com